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Biometric Data Policy and Notice

Biometric Data Policy and Notice

1. Purpose

Incode Technologies, Inc. and its Affiliates (“Company“) have adopted this Biometric Data Policy and Notice (this “Policy”) to govern the treatment of your Biometric Data, and is applicable to users residing in the United States of America (or non-US residents whose biometric data is collected in a US jurisdiction in which these protections attach under applicable law). Protecting the confidentiality and integrity of Biometric Data is a critical responsibility that must be taken seriously at all times. Compliance with this Policy is mandatory. This Policy exists to help you better understand how we collect and treat Biometric Data, in addition to the information provided to you in our Privacy Policy.

2. Scope

This Policy applies to all Company employees, agents, and representatives, including any contractor or third-party service provider to the Company (“Third-Party Service Provider“) who have access to Biometric Data on behalf of the Company. This Policy applies to all Biometric Data collected, maintained, transmitted, stored, retained, or otherwise used by the Company regardless of the media on which that information is stored and whether relating to customers/users of Incode Omni, Incode Workforce or IncodeID.

3. Definition

“Affiliates” means any entity that directly or indirectly controls, is controlled by, or is under common control with Incode Technologies, Inc., where “control” means the ownership of, or the power to vote, at least fifty percent (50%) of the voting stock, shares or interests of such entity. “Biometric Data” means collectively all Biometric Identifiers and Biometric Information. “Biometric Identifiers” means:
  • Retina or iris scans.
  • Fingerprints.
  • Voiceprints.
  • Scans of hand or face geometry.
Biometric Identifiers do not include:
  • Writing samples and written signatures.
  • Photographs.
  • Human biological samples used for valid scientific testing or screening.
  • Demographic data.
  • Tattoo descriptions.
  • Physical descriptions, such as:
    • height
    • weight
    • hair color; or
    • eye color.
  • Information captured from a patient in a healthcare setting.
  • Information collected, used, or stored for healthcare treatment, payment, or operations under the Health Insurance Portability and Accountability Act (HIPAA).
  • Donated organs, tissues, or parts as defined by the Illinois Anatomical Gift Act or blood or serum stored in connection with organ transplants.
  • Biological materials regulated under the federal Genetic Information Privacy Act.
“Biometric Information” means information, regardless of how it is captured, converted, stored, or shared, that is based on a Biometric Identifier. Biometric Data does not include information derived from items or procedures excluded under the definition of Biometric Identifiers.

4. Retention Schedule

Unless otherwise required by an order from a court of competent jurisdiction or applicable law, we will only retain biometric data until: (i) the initial purpose for collecting the Biometric Data has been satisfied; or (ii) three years following your last interaction with the Company, whichever occurs first, unless we are legally required to keep such data for a different period.

5. Biometric Data Collection

Company and its partners and providers collect, store, and use Biometric Data for purposes of identity verification and related services (as well as related training of models, if consented by the individual). Before collecting Biometric Data from any individual, the Company will obtain the individual’s written consent to the collection, as required by applicable law.

6. Biometric Data Security

Company shall use a reasonable standard of care to store, transmit and protect from disclosure any paper or electronic Biometric Data collected.

7. Biometric Data Disclosures

Subject to individual consent, the Company may disclose an individual’s Biometric Data to its third-party vendors and/or licensors in order to facilitate the provision of its services. The Company prohibits any further disclosure or re-disclosure of Biometric Data unless:
  • The individual or the individual’s legally authorized representative consents to the disclosure;
  • The disclosure is required by applicable law or regulation; or
  • The disclosure is required pursuant to a valid warrant or subpoena issued by a court of competent jurisdiction.
Company does not sell, lease, trade, or otherwise profit from Biometric Data. For any questions regarding our use of biometric data or other privacy inquiries, please submit a request to our privacy team at dataprotection@incode.com. Version 1. Last updated: June 9th, 2025
 

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Incode Technologies, Inc.
101 Mission St, suite 900,
San Francisco, CA 94105, USA
Tel: +1 (650) 446-3444

Read Incode reviews on G2

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© 2025 Incode. All rights reserved.

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Platform

Explore Platform
Workforce
Risk AI Agent
Deepsight
Trust Graph

Solutions

Use Cases
Identity Verification (IDV)
Age Verification
Authentication
KYC/AML (compliance)
Know Your Business (KYB)
Candidate Verification
Non-Document Verification
Industries
Financial Services
Online Gaming

Technology

Our Technology
Facial Recognition
Document Verification
Liveness Detection
Optical Character Recognition
Deepfake Detection
Network

Resources

Blog

Company

Why Incode
Contact Us
About
Careers
Open Positions
Awards & Recognitions
Incode named #1 Identity Verification Vendor on G2
Gartner Magic Quadrant
CyberRisk Alliance
Events Hub
Life at Incode

Incode Technologies, Inc.
101 Mission St, suite 900,
San Francisco, CA 94105, USA
Tel: +1 (650) 446-3444

Read Incode reviews on G2

© 2025 Incode. All rights reserved.

Security

Privacy Policy

Terms of Service

Cookies Settings

HIPAA
Accessibility

SDK & API

Washington Consumer Health Data Privacy Report

Biometric Data Policy and Notice
  • English